LONDON (Reuters) – Britain’s COVID-19 testing system, already struggling with a surge in new cases, was facing fresh disruption on Wednesday after Swiss pharmaceutical giant Roche
said problems at a new warehouse had delayed the dispatch of some products.
Roche is one of the main suppliers of diagnostic tests to Britain’s National Health Service (NHS) Test and Trace programme, which only days ago was hit by a technical glitch that delayed the reporting of 15,000 positive results.
Roche said the delay in dispatching some of its diagnostic products to the NHS was caused by unforeseen problems that arose during a switch from an old warehouse to a new UK distribution centre in September.
“We deeply regret that there has been a delay in the dispatch of some products and apologise to any of our customers who have been impacted,” Roche said in a statement.
“We are prioritising the dispatch of COVID-19 PCR and antibody tests and doing everything we can to ensure there is no impact on the supply of these to the NHS,” the company added, without specifying whether other products were affected.
Allan Wilson, president of Britain’s Institute of Biomedical Science, said Roche was a major supplier of materials such as reagents needed for routine blood tests, coagulation tests and in cancer diagnostics, as well as COVID-related materials.
“So it’s fair to say that laboratories are already running into supply problems,” Wilson said during an interview on BBC Radio 4. “We’re being very innovative in what we do, and we’re moving stuff around between laboratories, within the NHS, to make sure that all critical tests are fulfilled.”
Wilson said materials would be rationed when appropriate and the NHS was working closely with Roche to try and plug any gaps in the testing pathway.
Roche said staff at the new facility were working day and night to resolve the issue as soon as possible, and that extra staff had been recruited to help.
The timing of Roche’s problems could hardly be worse for Britain, which has seen a surge in new coronavirus infections in September and the testing system struggling to meet demand.
Wilson said a significant drop in Roche’s capacity could potentially have a major impact on NHS Test and Trace.
“The key to this, we’re not sure the duration of this, we’re hearing days or weeks. If it’s days, it will probably have minimal impact, but if it’s weeks, then yes, that could have a considerable impact on our ability to deliver tests across the whole gambit of diagnostic tests in the UK,” he said.
Trade minister Liz Truss said the problem did not appear to be causing delays in the Test and Trace programme at this point.
“There’s no evidence that those tests have been delayed,” Truss told Sky News.
However, British media reported the problem was already causing disruption, with hospital managers unsure whether expected deliveries of swabs and reagents would materialise.
The BBC quoted Tom Lewis, lead clinician for pathology at North Devon District Hospital in southwest England, as saying the hospital had already sent out instructions to halt all non-urgent blood tests in the community.
Lewis said the hospital would run out of swabs in three to four days if the non-urgent tests were not rationed.
(Additional reporting by Andy Bruce and Sarah Young in London and Aakriti Bhalla in Bengaluru; editing by Guy Faulconbridge and Mark Potter)
Copyright 2020 Thomson Reuters.