Research demonstrates improved health outcomes for maternal and orthopedic patients through a technology-enabled, community-based care model
CommonSpirit Health, a nonprofit health system serving patients in 137 hospitals and 1000+ care sites across 21 states, and Docent Health are expanding their virtual care navigator program to build on the program’s success in improving health outcomes for maternity and orthopedic patients. Docent Health is a leader in consumer engagement and patient navigation technology and services. Partners since 2016, the virtual care navigation program has paired patients with care navigators who are in and of CommonSpirit’s communities and provide individualized guidance to patients.
The Centers for Medicare and Medicaid Services (CMS) has stated that achieving health equity and driving improvements for all patients requires further investment in tools that address social determinants and close care gaps. CMS notes that social determinants of health – including housing, transportation, education, social isolation, and more –