At Texas Children’s Hospital, some patients are trying new web-based tools to stay connected with physicians between psychology appointments—a program that’s taken on newfound importance while providers care for patients amid the COVID-19 pandemic.
Typically, providers give pen-and-paper questionnaires to patients during appointments to assess and track symptoms related to mental health over time. But the Houston hospital earlier this year began rolling out a software program from Owl Insights to screen and monitor patients remotely.
Texas Children’s psychology service treats kids with such mental health concerns as anxiety, obsessive compulsive disorder and, more recently, distress related to COVID-19.
By implementing a program that lets children and their parents respond to questionnaires online, Texas Children’s not only aimed to provide more touch points between appointments, but also to make the process more efficient for physicians, cutting down the time they spend documenting that information as well as automatically graphing symptoms