Annual research report examines how COVID-19 has impacted the way Americans feel about their healthcare benefits
WEX (NYSE: WEX), a leading financial technology service provider, today released its second annual consumer study that examines Americans’ behaviors and attitudes about healthcare benefits ahead of 2021 open enrollment. This year, WEX deepened the study to further capture a picture of how the global pandemic has impacted consumer sentiment about healthcare benefits.
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WEX Study Finds Improved Perception of Health Savings Accounts and Telemedicine Amid Pandemic (Graphic: Business Wire)
“The real power in healthcare benefits is knowing how to best use them,” says Robert Deshaies, president, Health, WEX. “Now more than ever before, it’s critical for consumers to learn about the breadth of their options.”
From February through early April, WEX conducted a qualitative and quantitative survey, as well as follow-up interviews, to