AUSTIN, Texas — Austin Public Health (APH) is sending out a warning after reports scammers are posing as employees and using a spoofed phone line.
The APH Environmental Health Services mainline, 512-978-0300, is being used. As of Friday, City teams are working to stop this person or group from using the number.
“As a reminder, APH employees will never ask for Social Security, Medicaid, insurance, immigration or financial information,” the department said on Friday. “There are instances when a member of the Austin Public Health Department will reach out via phone or email, but staff will properly identify themselves and provide contact information for additional questions. Staff will usually verify or confirm information that they already obtained from hospitals or labs instead of initially asking you to tell them that information.”