From passive remote patient monitoring (RPM) and symptom tracking, to automation and new clinical workflows, virtual care will become a critical component of the new revitalized system. It shouldn’t have taken a shock to the system to make these changes, but the pandemic has no doubt propelled us. While virtual care has its few challenges and limitations, this new system is financially accessible and one that will focus more heavily on patient experience and prevention.
Though we’re only in the formative stages of this virtual care revolution, we are already seeing a change in both provider’s perspectives and patient satisfaction.
“We are focused on how to support seniors to age independently and thrive in their homes,” a strategy executive of a $20 billion healthcare system said, noting that their vision will necessarily be powered by intelligent virtual care.
By observing and listening to patients and clinicians alike, we’ve found that